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@gertlush I have experienced a slow response if I emailed on a Friday, I guess because of the weekend, but they still always replied by end of day Monday or Tuesday. Bummer. Well, I am sorry about your experience.. they really make great shoes. I use their ballistic trainers for CrossFit and...

@gertlush Sorry to hear this. I’ve been buying their shoes for years, have owned several pairs. They’ve always fit true to size for me. I’m male. Also, their customer service absolutely rocks. Whenever I’ve had an issue, they respond right away by email and always help me out. Even refunded me...