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You could even take a video and use a throwaway google account to post the ridiculous behaviour on their reviews, then take it down when it’s been addressed

@chandrika The OP said they plan to call management, I’m not going to tell them to take the same steps they just said they’d take. This is for next steps. You can delete the reviews when action has been taken, otherwise leave them up for others to know what they’re getting into.

@austinjoel2001 If they don’t do anything after you plan on speaking with them, write a Google review and management will see it and investigate. Honestly, get friends to use their accounts and write reviews too. Spread them out over a couple days or weeks to make management pay more attention...

@ofugha I love obe! The mix of different classes and types of training is key. I think I’ll keep my subscription well after covid ends and things open up again, so convenient