AF Cancellation f

[joc]

Sharing my experience and also asking if what is better way for them to take action on this.

Last June 1 Already requested to terminate my membership since I don’t see myself in the gym as I am emotionally and mentally exhausted talaga and I moved to province. I also paid the cancellation fee since it’s in the contract.
By June 29 I got notif from Ezypay that will debiting my cc by July 1 so I immediately reached out to AF about this and they told me to ignore it since my request was already applied to their system.
By July 1 - cc was debited. I emailed back again to AF.
July 3 they replied saying they will check on thi but until now no update nor charge in cc was reversed.

And now I sent followup cc the DTI, I am quite pissed since they are so slow.

 

[juliea1031]

@joc that’s how they lock you up, hoping that you just give up and let it run lmao.

 

[tony2468]

@joc Get everything in record and include that in a follow up to dti.
Hope things work out

 

[leonica]

@joc I actually had to cancel my cc just so AF would stop charging me

 

[joc]

@leonica Oh no even after paying cancellation fee? also they just ignoring my request to provide me an official receipt

 

[cdburnette]

@joc This reminds me of Ross trying to cancel his gym membership and he ended up with a joint bank account with Chandler

 

[ofel22]

@leonica Same situation. But mine is a debit card so i just need to request for card replacement.

 

[japical]

@joc Yeah keep all correspondence with them. Especially if you have them saying that they wont charge you and they still did. clear violation.

 

[jh9395]

@joc Cancel AF formally by signing their form, etc. then call your credit card company to remove AF or block your credit card then replace it with a new number (might have a fee). I had a very bad experience cancelling my membership. Never again.

 

[dawn16]

@joc As a former coach sa Anytime, palagi ko sinasabihan mga nagtatanong sakin about membership na mag cash payment lang lagi or bank transfer and NEVER use credit card sa membership. Talagang dyan kayo iisahan ng AF, maraming excuses bago gawan ng action, excuses and stalling hanggang macharge pa kayo ng atleast 1 more month bago nila asikasuhin.

 

[joc]

@dawn16 Aww thanks Coach kaso the brand ambassador never discussed to me na pwede cash so I assumed card lang pwede as mode of payment. pero true they only started replying to my emails and sms when I told them about DTI

 

[seamken]

@joc did u finish their 1 year contract?

 

[joc]

@seamken Nope that’s why I paid cancellation fee.